These Terms & Conditions apply to services provided by Royal Mobile Detailing LLC. By booking or purchasing a service, you acknowledge and agree to the following terms.
Services and Pricing
Royal Mobile Detailing LLC provides mobile detailing services. Service descriptions and prices displayed on our website are starting prices unless otherwise stated. Final pricing may vary depending on the vehicle’s size, condition, cleanliness, amount of pet hair, stains, excessive dirt or debris, and any additional services requested by the customer. If additional work or charges are recommended after inspecting the vehicle, we will make reasonable efforts to inform the customer before performing work that would result in additional charges.
Mobile Service
We provide the water, electricity, equipment, and detailing products necessary to perform our services unless otherwise agreed upon. The customer is responsible for providing a safe and reasonably accessible location where the vehicle can be serviced.
Vehicle Access
The customer must provide access to the vehicle at the scheduled service time. Customers should remove cash, valuables, important documents, weapons, medications, and other personal or sensitive belongings before the appointment. Royal Mobile Detailing LLC is not responsible for personal belongings left inside the vehicle.
Vehicle Condition and Pre-Existing Damage
Customers are responsible for informing us of any known problems or fragile, damaged, loose, modified, or malfunctioning components before servicing begins. This may include loose trim, damaged paint, peeling clear coat, aftermarket components, damaged upholstery, electrical problems, cracked plastics, or other pre-existing damage. Royal Mobile Detailing LLC is not responsible for pre-existing damage or deterioration that becomes apparent during normal detailing procedures.
Detailing Results
We strive to achieve the best reasonable result for every vehicle. However, we cannot guarantee that every stain, scratch, contaminant, defect, or other imperfection can be completely removed or corrected. The final result may depend on the age, condition, material, previous treatment, and severity of the affected area.
Appointment Times
Service times are estimates. The actual time required may vary based on the vehicle’s condition, weather, service package, and other circumstances.
Weather
Because our services are mobile, severe or unsuitable weather may require an appointment to be delayed or rescheduled. We will make reasonable efforts to communicate with customers when weather affects an appointment.
Payment
Customers may pay through available online payment methods or after completion of the detailing service. Payment is due in full upon completion of the service unless another arrangement has been agreed upon in advance.
Photos and Videos
We may photograph or record vehicles before, during, or after detailing for documentation, quality control, and business or marketing purposes. We will make reasonable efforts not to display personally identifying information such as license plates, addresses, or personal belongings when using vehicle photographs for marketing. Customers who do not want their vehicle used in marketing materials may notify us before or during their appointment.
Website Information
We make reasonable efforts to keep the information on our website accurate and current. However, prices, service descriptions, availability, promotions, and other information may change without notice.
Contact
Questions regarding these Terms & Conditions may be directed to our contact information below.
